Engineering Support Services
Engineering Support Services Mission is to meet the needs of our clients by accurately accessing their building problems and providing long term innovative solutions. The staff at ESS strives to develop lasting relationships with our clients by providing open and clear lines of communication beginning at the proposal stage all the way through project completion and beyond. ESS strives to fulfill its mission by implementing the following strategies:
¨ ESS strives to understand the issues the client is facing prior to producing a written proposal. We accomplish this by visiting the site to review existing conditions with the client whenever possible.
¨ ESS will communicate with the client throughout the project to obtain necessary information to solve their problems as well as provide status updates on the project.
¨ ESS strives to meet or exceed our clients expectations and give them peace of mind by providing long term solutions to their building problems.
Accurate and Timely Reporting
¨ ESS provides technically accurate reports that are presented in a user friendly format to ensure our clients can understand the complex building issues and solutions to their building problems.
¨ Provide costs estimates to building problems whenever possible.
¨ Deliver the report within the time limits specified in our written proposal.
¨ All reports are reviewed by principals of ESS prior to delivery to the client to ensure they comply with all company and industry standards.
Use of Technology
¨ ESS strives to use the latest technology while evaluating our clients building to aid our staff in determining the best solutions to our clients building problems.
¨ Our equipment is calibrated on a regular basis as specified by equipment manufacturers to ensure our results are accurate and reliable.
¨ The staff of ESS frequently attend educational seminars to keep abreast of changes to industry codes, standards of practice, new product development, etc.
¨ ESS staff is involved in professional organizations such as CAI, CSI, NABIE, NSPE, RFMA, and SWRI